Privacy Policy

Last updated: October 16, 2024

At Common Opal Studio, your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you visit our website or engage with our services. We are committed to protecting your privacy and ensuring that your data is handled securely and responsibly.

1. Information We Collect

We may collect the following types of information when you visit our website or use our services:

Personal Information: Includes your name, email address, phone number, billing and payment details, and any other information you provide to us when you book a service, sign up for a membership, or contact us.
Usage Data: Information about how you interact with our website, such as your IP address, browser type, device information, and pages visited.
Cookies: We use cookies to improve your experience on our website. Cookies help us track your preferences and enhance the functionality of our site.

2. How We Use Your Information

We use the personal information we collect for various purposes, including:

To provide and manage the services you request, such as bookings, memberships, and events.
To communicate with you about your appointments, services, or changes to our policies.
To improve our website, offerings, and user experience through analysis and tracking.
For marketing purposes, such as sending newsletters or promotions, only with your consent.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

Service Providers: We may share your data with trusted third-party service providers to help us operate our business, such as payment processors or email service providers. These third parties are obligated to keep your information secure and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

4. Your Data Protection Rights

You have the right to:

Access, update, or delete your personal information.
Opt-out of receiving marketing communications from us.
Request that we limit or stop processing your personal information.

If you wish to exercise any of these rights, please contact us at studio@commonopal.com. We will respond to your request in accordance with applicable privacy laws.

5. Security of Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies when visiting third-party sites.

7. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we learn that we have inadvertently collected data from a minor, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically for any updates. The date of the latest revision will be noted at the top of the policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

Common Opal Studio
Email: studio@commonopal.com
Phone: 778-583-1191
Address: 550 Osprey Ave #505, Kelowna, BC